GOJEK App

One app for every need

GoPay

Gojek

Split bill made easy for their anniversary

Easy transaction across GOJEK services and merchants.

FAQ

Report unknown transaction
My GoPay balance was lost after cancelling order
Merchant hasn't received my payment
Transaction at offline merchant was failed but my GoPay is not returned
Transaction at online store was failed but my GoPay is not refunded
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GoPay balance limit
Can't make transactions at merchant
I transferred GoPay to the wrong account
How to manage your payment method
GoPay Plus upgrade was rejected due to ID has been registered
Account name is not matched when topping up GoPay
Never upgraded GoPay, but the status is ‘Approved’
How to register BCA OneKlik
I haven’t received my GoPay top up
Transfer and request GoPay via chat feature
How to cash out GoPay balance
Fingerprint/Face ID feature for transaction
How to redeem promo code
About Cash Out Feature
Pay with GoPay on Spotify
Payment on YouTube Premium/Music
Pay with GoPay on JD.ID app
Reactivate GoPay account
Pre-employment card incentive payment
Payment on Bluebird Taxi
Upgrade GoPay to GoPay Plus
I haven't received my GoPay cashback
What is GoPay Feed?
How to use GoPay Feed
I can't use GoPay
What is Money Back Guarantee
I haven’t received my transfer to bank
How to set GoPay PIN
How to transfer to bank
GoPay transfer to Virtual Account (VA)
Upgrade to GoPay plus is rejected
Insufficient balance to pay YouTube Premium/Music
How to see my GoPay transaction history
How to use GoPay for Gojek services
What is GoPay?
Information about non-active account
Payment combination using GoPay/GoPayLater and cash
Pay your parking fee with GoPay
How to pay using GoPay Code
Pay with GoPay at GoPay Merchant
Pay with GoPay at online store
How to manage your BCA Debit Card for Instant Top Up
What is Mission on Gojek app?
Pay with GoPay at Google Play Store
Find GoPay merchant using GoNearby
I haven't received OTP code
How to complete Group Mission
How to unlink apps that linked to GoPay
Top Up Instant using OneKlik BCA
GoPay Promo
How to top up GoPay
How to transfer to Gojek user
How to request GoPay balance
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