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Terms and conditions

Terms and Condition /

Gojek Cookie Policy

Gojek Cookie Policy

The following Cookie Notice will become effective on Oct 15 2025. 

This Cookie Notice describes how we, PT Goto Gojek Tokopedia (hereinafter referred to as “We”, “Us”, or “Our”), utilize tracking technologies on our websites and/or applications (collectively referred to as “Platforms”). This Cookie Notice applies to all visitors and users ("You") of the Platforms.

We place tracking technologies, e.g. cookies, pixels, and web beacons, to track user activity and enhance the user interface and experience. These technologies may collect various information, depending on Your choices in Our cookie consent preference center.

We set out below information about:

  • Cookies and other tracking technologies;
  • How We use cookies and other tracking technologies;
  • Managing Your cookie settings; and
  • How to contact Us.
  1. COOKIES AND OTHER TRACKING TECHNOLOGIES

    A cookie is a small text file sent from a website to Your computer or mobile device, where it is stored by Your web browser. Cookies help websites remember information about You, making it easier for You to revisit the site. They can also store information to allow Us to provide a personalized experience by remembering Your preferences and settings, facilitate necessary communication transmissions to deliver the services or applications You have requested, and analyze how You use online services.

    In addition to cookies, We also use pixels and web beacons. Pixels are embedded in web pages to enable features such as web design elements or to track user behavior across different websites and devices. Web beacons, similar to pixels, are small tags placed on web pages to track and record user interactions with the content.

  2. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES

    It is Our policy to use cookies and other tracking technologies only with Your consent, except where their use is strictly necessary for the operation or functionality of the Platforms. Below is a list of types of the cookies that We might use on Our Platforms and the purposes for which each type of cookie is enabled.

    Strictly Necessary Cookies
    Strictly necessary cookies are essential for the core features of Our Platforms to function properly. These cookies are always set to “Active” as they are required to provide the services, applications, and functionalities You request.

    Functional Cookies
    Functional cookies enhance user experience on Our Platforms by improving performance and offering personalized features. These Cookies help optimize Platforms functionality and provide a more tailored experience for You.

    Performance Cookies
    Performance cookies help Us track visits and traffic sources, allowing us to measure and improve the performance of Our Platforms. Upon Your consent, We gather statistical information about how Our Platforms are used to better understand Our audience and optimize how We present content on Our Platforms. The data collected by these cookies is aggregated and anonymous.

    Targeting cookies
    Targeting cookies may be placed on Our Platforms by Our advertising partners and are used to build a profile of Your interests. These cookies help show You relevant ads on other websites based on Your browsing behavior. While these cookies do not store personal information, they uniquely identify Your browser and internet device. If You choose not to allow these cookies, You may experience less personalized advertising.

    Social Media Cookies
    Social media cookies are placed by social media services on Our Platforms to let You share Our content with friends and networks. If users do not allow these cookies, they may not be able to use or see sharing tools like social media sharing or logging in with social media.

  3. MANAGING YOUR COOKIE SETTINGS

    Your Preferences

    When You first visit Our Platforms, You will be presented with a banner that gives You the option to accept or reject certain cookies or tracking technologies, except for those that are strictly necessary for a particular service.

    You can update Your preferences at any time by clicking on the footer settings. You can then adjust the available sliders, then clicking ‘Confirm My Choices’. You may need to refresh Your page for Your settings to take effect. Please note that disabling cookies may impact the functionality or features of the Platforms.

    Deleting Cookies

    It is important to understand that the information and/or data stored by cookies is located on your web browser or device. If desired, you can also choose to delete cookies stored on your web browser or device through Your browser settings. The majority of today’s browsers will enable you to delete your cookies by going to the browser's settings and choosing clear cookies options.

  4. HOW TO CONTACT US

    Any changes to this Cookie Notice will be posted here. Please check this page regularly to stay informed of any updates. If You have any questions about this Cookie Notice, please contact Us through our contact information mentioned in our Privacy Policy.

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