Last updated: 1 August 2021
“Governmental Authority” means any governmental, regulatory or administrative authority, agency, commission, board, bureau, court or instrumentality of any kind (including but not limited to any central bank, monetary authority, or securities exchange commission).
"Personal Information" means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access. This may include an individual’s name, address, date of birth, occupation, phone number, e-mail address, biometric information, bank account, credit card details, gender, vehicle information, photo, health data, financial related informationand other information which, when taken together with other information, would enable an individual to be identified;
“Service” means the goods and services provided by Service Providers via the System from time to time;
“Service Provider” means the independent third party service provider who provides goods and services to Users via the System, including but not limited to Transportation Providers and Merchants; and
“System” means the system provided by Gojek and/or Gojek Group Companies to connect Service Providers with Users, including the Driver Application, the User Application, GoBiz, GoPay and related software, websites, platforms, payment services and other support systems and services, including the Website.
We may use Personal Information collected for any of the following purposes as well as for such other purposes as are permitted by Applicable Law:
Your Personal Information may be transferred to, stored, used and processed in a jurisdiction other than your home nation or otherwise in the country, state and city in which you are present while using any services provided by us (“Alternate Country”), to companies within Gojek group which are located outside of your home nation or Alternate Country and/or where Gojek group’s servers and/or service providers and partners are located outside of your home nation or Alternate Country. You understand and consent to the transfer of your Personal Information out of your home nation or Alternate Country as described herein.
Confidentiality of your Personal Information is of utmost importance to us. We will use all reasonable efforts to protect and secure your Personal Information against access, collection, use or disclosure by unauthorised persons and against unlawful processing, accidental loss, destruction and damage or similar risks. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information which you transmit over the Internet, nor guarantee that such Personal Information would not be intercepted, accessed, disclosed, altered or destroyed by unauthorised third parties, due to factors beyond our control. You are responsible for keeping your Account details confidential and you must not share your password with anyone and you must always maintain the security of the mobile device that you use.