GOJEK App

One app for every need

GoRide

Gojek

Get a head start

Over 2 million drivers nationwide are ready to drive you safely through the traffic.

FAQ

How to order GoRide
How to get and download transaction receipt
How to get order history
Can't redeem promo code
How to redeem promo code
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About Carbon Offset
Create multiple orders at the same time
Share Location Feature
How to manage your payment method
I can’t use Jago to pay my order
How to use GoPayLater for my orders
GoRide SafeTrip Basic Insurance
GoRide & GoCar SafeTrip+ insurance
How to claim Safe Trip+
Schedule a ride feature
How to use GoPay for Gojek services
Can’t pay with credit/debit card
Secure debit/credit card if you lost your phone
Phone Number Masking feature
I can’t add my credit/debit card
I was charged for a Platform fee
How to use Jago Pocket to pay my order
Edit pick up location feature
Saved Addresses Feature in transport services
I can't find a driver
How do I edit my destination?
Multidestination feature
Driver can’t locate my pick up point
How to pay order with credit/debit card
Safe Trip Kit feature
Dynamic pricing for transport services
Driver didn't pick up but has completed my order
Driver was Impolite
I was harassed by the driver
I left my item
How to cancel my order
Driver drove unsafely
Driver asked for more payment
Driver's vehicle is uncomfortable
Driver is different from the app
On-Trip Report Feature
I forgot to pay my order to the driver
I paid twice for the same order
Order for someone in a different location
GoRide Service Area
How to use LinkAja to pay my order
I can't use LinkAja to pay order
How to give rating and tip to driver
Edit payment feature
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