Hi Gojekers, we have good news for you! You can now use ‘schedule a ride’ feature for GoCar and GoRide! This feature will help you to book GoCar and GoRide earlier, starting from 7 days to 15 (fifteen) minutes before your ride. Isn’t it cool? To enjoy this feature, you will be charged for a schedule fee of Rp10.000 for GoCar and Rp3.000 for GoRide.
Follow these steps to use the feature:
On the GoCar /GoRide booking page, you will find a schedule icon
Click it and you will see the schedule options such as ‘Today, Tomorrow, and Select date’
Click ‘Set schedule’
You will see the price. The actual price will be shown at the end of trip
The last, click 'Schedule GoCar/GoRide'
Done! You’ve successfully scheduled a ride! On the day that you’ve scheduled,, you will get a reminder notification 10 minutes before the time.
How do I see the schedule of booking that I have created?
You can click the My Profile page, select My Activity > select ‘Scheduled’
Or you can click the schedule icon on the GoCar/GoRide booking page
Can I cancel the booking that has been scheduled?
Yes, here’s how:
Go to “My Profile” > select "Activity" > select Scheduled tab > click “Cancel” > click “Yes”
Or you can click the schedule icon on the GoCar/GoRide booking page > click “Cancel” > click “Yes”
Note:
You can only schedule for 1 (one) time at a time
You cannot change the schedule of that has been created. Instead, you need to cancel the booking first
You can’t schedule a ride when using GoPay coins as a payment method.