GOJEK App

One app for every need

GoCar

Gojek

Extra snooze while on the move

Hundreds of thousands of drivers to drive you safely with comfort and convenience.

FAQ

How to give rating and tip to driver
How to order GoCar (L)
How to order GoCar
How to get and download transaction receipt
How to get order history
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Can't redeem promo code
About Carbon Offset
How to redeem promo code
Create multiple orders at the same time
How to use GoPay for Gojek services
Share Location Feature
How to manage your payment method
How to use GoPayLater for my orders
Schedule a ride feature
GoBluebird and GoCar differences
GoCar SafeTrip Basic Insurance
How to claim Safe Trip+
GoRide & GoCar SafeTrip+ insurance
Can’t pay with credit/debit card
I can’t add my credit/debit card
Secure debit/credit card if you lost your phone
Phone Number Masking feature
I was charged for a Platform fee
How to use Jago Pocket to pay my order
I can’t use Jago to pay my order
Edit pick up location feature
Saved Addresses Feature in transport services
What is pending payment?
How do I pay pending payment?
How do I edit my destination?
Drive safely with GoCar
I can't find a driver
Multidestination feature
Driver can’t locate my pick up point
Dynamic pricing for transport services
I forgot to pay my order to the driver
How to pay order with credit/debit card
Safe Trip Kit feature
I was charged for Location fee
Chat to driver after the order completed
I left my item
I paid twice for the same order
Driver was Impolite
How to cancel my order
Driver didn't pick up but has completed my order
Driver asked for more payment
I was harassed by the driver
Driver's vehicle is uncomfortable
On-Trip Report Feature
Driver drove unsafely
Driver is different from the app
Order for someone in a different location
GoCar Service Area
How to use LinkAja to pay my order
I can't use LinkAja to pay order
Edit payment feature
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