For the GoRide and GoCar users who are in Jabodetabek, Bandung, Surabaya, Makassar, and Medan area, now on the ongoing GoRide/GoCar order page, you can click the 'Edit'* button to change the pick-up location when you haven't met the driver and the driver is still on the way to the pickup location. *Currently, the 'Edit' feature is being rolled out gradually. Please stay tuned!
Follow the steps below:
On the ongoing order page, click 'Edit' in the pick-up location
Choose 'Edit pick up location' then enter the new pick up location
Or you can scroll to the top of the page to change the pickup location or drop off locationby clicking 'Edit'
If you have successfully changed the pickup location, you will get a notification below:
If you do not realize that you can change the pickup location and decide to cancel the order, then when choosing the reason for canceling the order, you can select 'Wrong pickup location', where you can use the 'Edit' feature to change the pickup location.
When changing the pickup location, please be aware and ensure these following:
The maximum distance of changing the pickup location is 200 meters (based on the route) from the original pickup location
You will get the error notification below if the driver is almost arrived at the original pickup location or the driver already swipe I’m arrived in the Gojek driver app
You change the pickup location more than 1 (one) time
Edit pick up location feature is not available when you get a Blue Bird taxi