On GoTagihan you can pay your bills, buy certain digital vouchers, and top up phone credit/mobile data/e-money in a simple way by using your GoPay balance only on Gojek app. *GoTagihan is a newest version of GoBills and currently only available for Android users. At the moment, you can use GoTagihan ... Read more

To pay bills, you can follow the steps below: <ol> <li dir="auto">Choose the service/product you want to pay</li> <li dir="auto">Input your Customer ID</li> <li dir="auto">The amount of the bill you need to pay will appear on the screen</li> <li dir="auto"><span style="font-size: ... Read more

GoTagihan

Q: How to redeem promo code

If you have a voucher code to redeem, you can exchange it by following these steps: <ul><li>Click ‘Got a promo code? Enter here’ menu in ‘Promo’ page or</li></ul> <img src="https://go-f-one-id-production.s3.ap-southeast-1.amazonaws.com/public/72af8ea0-f922-4cd3-8451-f728cf3bf949promo%20page%20menu.jpg" style="height: auto;width: 350px"> <ul><li>Go to 'My profile’ page then click ‘Enter promo code’</li></ul> <img src="https://go-f-one-id-production.s3.ap-southeast-1.amazonaws.com/public/efd6f179-4abe-4e27-ac95-bca5c324b35dkode%20eng.png" style="height: auto;width: ... Read more

Q: Autodebet Payment for BPJS Kesehatan

To set Autodebet for BPJS Kesehatan on GoTagihan, you can register it first when making a payment by following these steps: <ol><li>On Gojek homepage, choose ‘GoTagihan’</li><li>Choose ‘BPJS Kesehatan’</li><li>Input your BPJS Kesehatan Virtual Account number then click ‘Yes’ on the ‘BPJS Autodebet Registration’ menu<img src="https://go-f-one-id-integration.s3.ap-southeast-1.amazonaws.com/public/bb87b791-04f5-438f-93e2-174a11b983a1AutodebitBPJSENG.png" style="0px 0px 0px 3px; max-width: 300px; ... Read more

Q: How to reauthorize auto-payment

You need to re-authorize the auto-payment feature on GoTagihan if you change your GoPay PIN. To re-authorize your auto-payment, you do it through: <ol> <li dir="auto">Notification that you’ll get if you change your GoPay PIN</li> <li dir="auto">Notification when you enter GoTagihan homepage</li> <li ... Read more

Q: How to delete auto-payment

Here’s how to delete your bills from auto-payment feature: <ol> <li dir="auto">On GoTagihan homepage, tap the 'Autopay' menu</li> <li dir="auto">Choose ‘Delete’</li> <li dir="auto">Select the bill you want to delete from auto-payment</li> <li dir="auto">Enter your GoPay PIN</li> <li dir="auto">You’ve successfully ... Read more

Q: Auto-payment terms of use

To use auto-payment feature on GoTagihan, please make sure you’ve read these things below: <ul> <li dir="auto">You can only use GoPay as payment method for auto-payment feature on GoTagihan</li> <li dir="auto">To see your payment status, check Inbox and Payment History on GoTagihan. </li> <li ... Read more

Q: I haven't received my PLN Token

Don’t be panic! If you haven’t received your PLN token, it would be good to check first on the 'History' menu on GoTagihan homepage to see the PLN token that you purchased is succeed. In GoTagihan History, you can see payment details, token numbers, and receipt of your transactions. ... Read more

Q: How to buy digital vouchers

To buy digital vouchers such as game items/vouchers or streaming voucher, you can follow the steps below: <ol><li>Choose GoTagihan on the Gojek homepage</li><li>Choose or search the digital voucher you want to buy</li><li>Enter your Customer/User/Player ID if it’s needed</li><li>Choose amount of voucher then click 'Next'</li><li>Click 'Pay Now'</li></ol> Scan fingerprint/face or enter ... Read more

Q: How to top up e-money

If you want to top up your e-money card on GoTagihan, make sure your NFC feature is activated or enter the card number correctly. Then, you can follow the steps below: <ol><li>Choose GoTagihan on Gojek homepage</li><li>Click ‘Electronic Money’</li><li>Place your e-money card on the back of your phone or enter ... Read more

Q: How to set auto-payment

To set an auto payment on GoTagihan, you need to pay manually on the biller you want to set first. Then, you can follow the steps below: <ol> <li dir="auto">Choose ‘Set an Auto-Payment’ on the transaction detail pages</li> <li dir="auto">Tab ‘Set Now’</li> <li dir="auto"><span ... Read more

Q: E-money balance can’t be updated

Please make sure these things below if your e-money balance can’t be updated after top up: <ol><li>If you update your balance using NFC, make sure you don’t move the card from the back of your phone during the update balance process </li><li>If you update your balance at the ATM, make ... Read more