GoPulsa

Q: How to redeem promo code

If you have a voucher code to redeem, you can exchange it by following these steps: <ul><li>Click ‘Got a promo code? Enter here’ menu in ‘Promo’ page or</li></ul> <img src="https://go-f-one-id-production.s3.ap-southeast-1.amazonaws.com/public/72af8ea0-f922-4cd3-8451-f728cf3bf949promo%20page%20menu.jpg" style="height: auto;width: 350px"> <ul><li>Go to 'My profile’ page then click ‘Enter promo code’</li></ul> <img src="https://go-f-one-id-production.s3.ap-southeast-1.amazonaws.com/public/efd6f179-4abe-4e27-ac95-bca5c324b35dkode%20eng.png" style="height: auto;width: ... Read more

Q: How to see pulsa/mobile data payment history

To see payment history, choose ‘History’ menu on GoTagihan home page. Then you can see a list of GoTagihan transactions that you have made, click the transaction if you want to see the detail transactions. From the 'Payment History' page, you can reorder your transaction by clicking the 'Reorder' button on the transaction. <img src="https://lh6.googleusercontent.com/mICiUcVdu775e2Nszbw51aU9zFSFCATANXW8YwRGZU5Y1gklFL3fYwBEsWS-WVikgdNgJl4x7iLosfjdhLp191q3IPo-9r7rV8TA_0tRy-s-KoAIl0kwUn1ZVAEoZX2H3_tH2xRR" width="330" height="240" style="cursor: pointer; ... Read more

Q: Haven't received phone credit or mobile data

You haven't received your phone credit or data package after buying it through GoPulsa? Please report this to us Gojek Help page (under My Profile menu) by clicking the Contact us* below the article. *Contact Us button only accessible when you open this page on your phone/tablet We ... Read more

Q: How to top up phone credit/data package

Here's how to top up your phone credit and buy a mobile data package: <ul><li>Choose GoPulsa or GoTagihan in the homepage. Or, swipe up the services menu to find GoPulsa/GoTagihan.</li></ul> <figure class="text-center"><img src="https://lh4.googleusercontent.com/EPwmqO0BXJVZSciGN91vfxaCXvu8VYpBbThxwO2asmlwEFTreH29Mj-VQiEST5cAAhU0iR1z9ObjfLruA5l0KtWMkG8ZWW2mqYKKi09sYW-j7QEG8y3nxoE7VWRf7LnZnez8tUqW" style="height: auto;width: 300px"></figure> <ul><li>On the Top Up & Data Package menu, choose ‘Pulsa’ to purchase phone credit ... Read more