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Upgrade GoPay to GoPay Plus

Upgrade your GoPay to GoPay Plus to get the other GoPay features such as:

  • Extra protection for your GoPay balance
  • GoPay limits up to Rp10.000.000
  • Transfer GoPay balance to other Gojek users
  • Transfer GoPay balance to bank
  • PayLater feature *Will be available for a group of eligible users
  • Exclusive promo for customers who have upgraded to GoPay Plus

To upgrade GoPay to GoPay Plus, make sure you have a valid ID card (eKTP for Indonesian Citizenand PASSPORT for foreigner), also don’t forget to update your Gojek app to the latest version.

*Please note that the ID card (eKTP or Passport) you registeredcan only be used for 1 (one) Gojek account.

Ready? Let's get started!

  • Choose 'More'on GoPay features
  • Click‘Upgrade to GoPay Plus , it's free!’
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  • Take a clear picture of your ID Card (eKTP/PASSPORT)
  • Take a clear selfie of your face with your ID Card (eKTP/PASSPORT)
  • Send the documents by clicking 'Submit Documents' 

Here’s how to make a good selfie and photo ID card the correct way and to get verified in a flash:

Your ID card (eKTP or Passport)
 

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  • Make sure your ID card photo is fully visible and clear
  • Your ID card is still active
  • Your ID card photo must be captured directly, not a photocopy or other digital format

Your selfie with ID card (eKTP or PASSPORT)
 

  • Make sure your selfie with ID card photo is fully visible and clear
  • Make sure you’re using the same ID card with the ID card you’ve uploaded before
  • Your ID card doesn’t cover your face
  • Selfie with ID card must be captured directly from your phone

After submitting the documents, you can check your GoPay upgrade to GoPay Plus status with these steps: 

  1. Choose 'More'on GoPay features
  2. Click 'Settings'
  3. Status definition in Complete Your ID:
  • Pending = Documents have been accepted and are still being processed
  • Approved = Your GoPay upgrade to GoPay Plus is successful
  • Rejected = Your GoPay upgrade to GoPay Plus was rejected because did not match the required criteria. Please submit with the correct document. *Click here to see the information why your GoPay upgrade to GoPay Plus was rejected.