Upgrade GoPay to GoPay Plus
Upgrade your GoPay to GoPay Plus to get the other GoPay features such as:
- Extra protection for your GoPay balance
- GoPay limits up to Rp10.000.000
- Transfer GoPay balance to other Gojek users
- Transfer GoPay balance to bank
- PayLater feature *Will be available for a group of eligible users
- Exclusive promo for customers who have upgraded to GoPay Plus
To upgrade GoPay to GoPay Plus, make sure you have a valid ID card (eKTP for Indonesian Citizenand PASSPORT for foreigner), also don’t forget to update your Gojek app to the latest version.
*Please note that the ID card (eKTP or Passport) you registeredcan only be used for 1 (one) Gojek account.
Ready? Let's get started!
- Choose 'More'on GoPay features
- Click‘Upgrade to GoPay Plus , it's free!’
- Take a clear picture of your ID Card (eKTP/PASSPORT)
- Take a clear selfie of your face with your ID Card (eKTP/PASSPORT)
- Send the documents by clicking 'Submit Documents'
Here’s how to make a good selfie and photo ID card the correct way and to get verified in a flash:
Your ID card (eKTP or Passport)
- Make sure your ID card photo is fully visible and clear
- Your ID card is still active
- Your ID card photo must be captured directly, not a photocopy or other digital format
Your selfie with ID card (eKTP or PASSPORT)
- Make sure your selfie with ID card photo is fully visible and clear
- Make sure you’re using the same ID card with the ID card you’ve uploaded before
- Your ID card doesn’t cover your face
- Selfie with ID card must be captured directly from your phone
After submitting the documents, you can check your GoPay upgrade to GoPay Plus status with these steps:
- Choose 'More'on GoPay features
- Click 'Settings'
- Status definition in Complete Your ID:
- Pending = Documents have been accepted and are still being processed
- Approved = Your GoPay upgrade to GoPay Plus is successful
- Rejected = Your GoPay upgrade to GoPay Plus was rejected because did not match the required criteria. Please submit with the correct document. *Click here to see the information why your GoPay upgrade to GoPay Plus was rejected.