GOJEK App

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How to order GoFood

Below are the steps of using GoFood:

  • Choose GoFoodon your Gojek app homepage. Or, swipe up the services menu to find GoFood
gofood

 

  • Select the restaurant, use search button to help search for the restaurant
  • Select the menu and enter the amount of your order
  • Select the estimated price button at the bottom of the screen when you are done ordering
  • Choose Delivery if you want driver to deliver it or choose Pickup if you want to pick up the food by yourself

 

gofood

  • Enter your shipping address
  • Select your preferred payment method then click ‘Order’

gofood

Notes:

  • The maximum of delivery distance is 25 km
  • For selected areas in Jabodetabek, Bandung, and Surabaya maximum delivery distance is applicable up to 8 km
  • You can’t cancel, add, or remove your order if you order from Super Partners so please make sure that your order is correct
  • Pickup feature only available at selected merchants
  • Parking fees prior to pick-up is the driver responsibility, unless it’s previously agreed to be paid by the customer
  • Parking fees after pickup are the responsibility of the customer, with prior agreement before entering the parking area and toll lane
  • You can still chat the driver up to 15 minutes after your order is completed
  • You can see your chat history with the driver for 24 hours after your order is completed 
  • In certain restaurants, you will be charged for a ‘Restaurant Takeaway Charge’. The amount may varies according to the restaurant’s policy that you can see on the checkout page
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