The food or item you want to buy is not listed on GoFood or GoMart? Don’t worry, you can use GoShop to get it all!
Follow the steps below:
- Choose GoShop on the homepage.
- Click ‘Order now’ to find the store location that you want, or you can also choose a store from the recommendation list
- In some selected shops you can directly select the items and contact the shop by clicking the WhatsApp icon
- Click ‘Add item’ and write the item description you want to buy along with the estimated price
- Click ‘Save’ everytime you add an item, then continue the process
- In the Order Confirmation page, recheck your order and click ‘Order GoShop’ to make an order
Notes:
- GoShop service can't be used to buy digital products such as phone credits (pulsa), pay for online orders, etc.
- The maximum item you can buy are 13 items
- The maximum distance of GoShop service is 25 km
- The store location point can be set up to the maximum distance of 100 km from the order location.
- Parking fees prior to pick-up is the driver responsibility, unless it’s previously agreed to be paid by the customer
- Parking fees after pickup are the responsibility of the customer, with prior agreement before entering the parking area and toll lane
- You can still chat the driver up to 2 hours after your order is completed
- You can see your chat history with the driver for 24 hours after your order is completed
- During the emergency public activity restrictions (PPKM Darurat) in Java and Bali, GoShop service will follow the operational hours in the area with a maximum time of 20:00. Click here for more info regarding this policy.