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Gojek’s Efforts To Take Care Of You While Traveling

Gojek’s Efforts To Take Care Of You While Traveling
Gojek · 12 Oct 2020

Hi Gojekers,

Whatever the conditions, health and safety are the priorities of all levels of society. Therefore, Gojek continues to strive to maintain your and our driver partners’ health and hygiene. We summarize these efforts in the J3K(Stay Healthy, Hygienic and Protected) protocol where we have been implemented in various Gojek services.

Especially for those of you who are forced to travel, we provide a series of health and hygiene initiatives such as:

  1. J3K Safety Zones
  2. Hand-wash basin and hand sanitizers in strategic locations
  3. Customer Helmet Deposit Zone

You can use these various health and convenience facilities at no additional charge.

J3K Safety Zones

Previously, we have upgraded the location of the GoRide / GoCar pick-up points in various strategic locations to become the J3K Safety Zone. Not only J3K Safety Zones provided for you, but also for driver-partners.

While you are in the J3K Safety Zone area, make sure you follow a series of health protocols carried out by trained staff, so that your safety and hygiene are guaranteed before using GoCar / GoRide service.

J3K Safety Zones Health Protocols:

  1. Perform physical distancing procedure, which is to provide a distance of 1.5 meters in J3K Safety Zone queue.
  2. Body temperature check 
  3. Clean your hands with hand sanitizer to avoid the risk of transmission
  4. Get a mask and a haircap from our personnel. It is mandatory to wear a mask during your GoRide/ GoCar trip
  5. Our personnel will also spray disinfectant on your helmet as well as your car handle.

After carrying out the health protocol, try our hassle-free and practical GoRide / GoCar Instant service which will take you straight to your destination. You don’t need to wait long when using our instant service.

Here are some Instant J3K Safety Zones that you can visit:

Other J3K Safety Zone that you can visit: 

  • Semarang:
    • Pasar Swalayan ADA Setiabudi
    • DP Mall
    • Kawasan Simpang Lima
  • Palembang:
    • OPI Mall
  • Bandung:
    • Istana BEC - Lobby Utama BEC 1
  • Surabaya:
    • Purbaya Bus Station 
  • Yogyakarta
    • Pasar Kranggan

Your safety and health are guaranteed with the availability of two sanitary product combos, namely Saniter hand sanitizers and disinfectant spray. You can use both of them for free when visiting Gojek’s J3K Safety Zone. Saniter hand sanitizer stands will be available gradually in the J3K Safety Zone locations below.

Find Saniter hand sanitizer Saniter in these following J3K Safety Zones:

Stasiun Juanda

Stasiun Depok Baru

Summarecon Mall Bekasi

Stasiun Bekasi

Stasiun Tanah Abang

Kawasan Simpang Lima

Kalibata City

Trans Studio Mall Bandung

OPI Mall

Bandar Udara Internasional Soekarno Hatta T3

Cihampelas Walk

Bandar Udara Internasional Soekarno Hatta T2

Istana BEC

Bandar Udara Internasional Soekarno Hatta T2

DP Mall

Pasar Kranggan

Bandar Udara International Kualanamu

Stasiun Cakung

Stasiun Gubeng Baru

AEON Mall BSD City

Stasiun Wonokromo

AEON Mall Jakarta Garden City Cakung

Purbaya Bus Station

Not only in the J3K Safety Zone, you can also maintain hygiene during your trip on the GoCar because Saniter has provided hand sanitizers in several GoCar units, especially in the Jakarta area. Of course, there are no additional fees charged to you or the driver.

Stay safe and hygienic with Saniter’s hand sanitizer and disinfectant spray while outside !

Handwash basin and hand sanitizers in strategic locations

Additionally, the J3K Safety Zones and other locations readily provide free hand wash basins, powered by Wardah and hand sanitizers, so that you can stay hygienic while doing your activities outside the house. 

Wash your hands in the hand wash basin with Wardah Nature Daily Aloe Hydramild Hand Wash which is the first hand wash product on the market with 100% Natural Tea Tree Oil as a natural anti-bacterial and able to clean 99.9% of germs. Staying clean while being outside is easier with Wardah Nature Daily Aloe Hydramild Hand Wash available in various strategic locations.

  • Wastafel: Bekasi, Surabaya, Semarang, Bali, Makassar
  • Hand SanitizerJakarta,Tangerang, Bandung, Surabaya, Medan, Makassar, Palembang, Jogja 

Customer Helmet Deposit Zone

Bringing your own helmet while on the move outside is certainly a more comfortable and safer option. In addition to providing a hand wash basin and hand sanitizer along with the J3k Safety Zone, Gojek also provides a Customer Helmet Deposit Zone free of charge to make it easier for you to bring your personal helmet.

Gojek Customer Helmet Deposit Zone can be found in the following strategic locations:

  • Ciputra Mall
  • Stasiun Depok Baru

Contact the hotline of the Ministry of Health of the Republic of Indonesia at 119 ext. 9 or the website www.covid19.go.id for more information about COVID-19.

By implementing J3K protocol together, #ThereIsAlwaysAWay to make life more comfortable.





Note:The contents of this blog article can be changed at any time according to the conditions and rules that apply.