Hi Gojekers,

Even if we are back to our usual routines, we can’t loosen our strict health protocol yet. Always be vigilant when on the move, even if you only want to go shopping for daily needs at the mall or shopping centre. Gojek also supports public health protocols during the pandemic that are present in several shopping centres. One of them is at Grand Indonesia Mall, Jakarta. Now in the midst of this pandemic, Gojek has increased the function of the pick-up point location to become J3K Safe Zone (Stay Healthy, Hygienic, and Protected).

The existence of J3K Safe Zone aims to carry out the mission of protecting the health and safety of our driver-partners and you as our loyal users. If you and your driver-partner are in the J3K NyAman Zone, you will undergo a series of standard sterilization protocols, starting from checking body temperature, cleaning your hands with a hand sanitizer, and providing masks and headgear for you for a comfortable and safe trip.

J3K Safe Zones Health Protocols

1. Body temperature check 
2. Clean your hands with hand sanitizer to avoid the risk of transmission
3. Get a mask from our personnel. It is mandatory to wear a mask during your GoRide/ GoCar trip
4. Comply with social distancing procedure, make sure to keep a distance of 1.5 meters in the queue while waiting to get picked up
5. Our personnel will also provide you hair caps and spray disinfectant on your helmet as well as your car handle.

For those of you who want to ride GoCar or GoCar without waiting in line, you can also order GoCar Instant or GoRide Instant from Grand Indonesia Mall. You just have to come to the Gojek pick-up point at Grand Indonesia Mall. When you order GoCar, don't forget to select "GoCar Pick Up Point", meet your driver, and give the PIN that you got on the order page.

Here is the list of GoCar Pickup Points At Grand Indonesia Mall, Jakarta

Gojek Lounge - West MallLG

Jl. MH Thamrin No.1, RW.5, Menteng, Kec. Menteng, Kota Jakarta Pusat,

Daerah Khusus Ibukota Jakarta 10310

How to Order GoCar Instant

1. Open Gojek app, select GoCar then enter your destination and pickup location.
2. Re-check your destination and pickup location, make sure that the info is correct, then click ‘Order GoCar’.
3. A notification will appear, then click "Try GoCar Instant"
4. You will receive a 6 digit code that will be given to the driver to start your trip
5. Scroll down to see directions to the location of the pick-up point.

How to Order GoRide Instant

1. Open Gojek app, select GoRide then enter your destination and pickup location.
2. Re-check your destination and pickup location, make sure that the info is correct, then click ‘Order GoRide’.
3. A notification will appear, then click "Try GoRide Instant"
4. You will receive a 6 digit code that will be given to the driver to start your trip
5. Scroll down to see directions to the location of the pick-up point.

Your cleanliness and comfort are guaranteed in our J3K Safe Zone. Not to that, but you can also try our GoCar Instant and GoRide Instant services which allows you to reach your destination faster. Don't worry, GoCar Instant and GoRide instant are not only available at Grand Indonesia Mall. You can find other locations at the following GoRide / GoCar pick-up points to be able to experience similar conveniences.

< Other J3K Safe Zones