Rules for participating in the program “Mission possible - Get cool gifts to orders” of Gojek

Love yourself, treat yourself! - Let’s order Gojek and chance to get a super cool limited edition Postcard set from BTS | Gojek!

Or scan the QR code and download the Gojek application here

Program rules details

1. Location: 

• Ho Chi Minh city and Ha Noi and Binh Duong.

2. Participants: 

• For all Gojek application users in Ho Chi Minh city, Ha Noi and Binh Duong.

3. Timeline of mission:

• From 0h00 - 07/11/2022 to 23h59 - 27/11/2022.

4. Prize:

• Super cool Postcard sets with limited edition from BTS | Gojek.

5. How to join:

• Open the Gojek application, choose Promos at the homepage.
• Choose Mission and press Start to confirm participation in the mission.
• Complete 3 Food orders in Gojek, with minimum transaction for 1 order from 136,000 VND/ order (including total order and shipping fee, before promotion).
• After completing the 3rd order - the last mission, Gojek will send you a unique code(*).

*How to get the unique code after complete the mission:

• Choose Promos at the homepage.
• Choose Voucher.
• Choose the Voucher mission “Get cool gifts to orders!”.
• Press Use voucher button to receive a unique code.

Note: 

• The unique code is sent to Voucher section in the Promos section of the Gojek application. At the same time, Gojek will send a unique code in the email registered to your account at Gojek application.
• Please verify or add email in your Gojek account to ensure you can receive this code. Unauthenticated emails will not receive codes.
• The unique code will be removed after 24 hours and the code will be required information when you come to receive the prize, so please save your unique code.

6. Prize structure and winning criteria:

Prize structure:

• Limited Postcards sets from BTS I Gojek.
• Each of winner will receive 1 set of postcard, including: 01 postcard box, 02 postcard of BTS | GoFood, 01 greeting card for the winner.

Winning criteria: 

• The winner is the person who completed 3 GoFood orders (according to the task) from November 7, 2022 to November 27, 2022.
• After November 27, 2022, Gojek will conduct a random draw (according to the unique code sent to participants after completing the task) to select lucky participants to receive a limited edition Postcard from BTS I GoFood.

7. Form of notification of results and how to receive gifts:

- Announcement time: 30/11/2022.

- How to announce results: 

Gojek will proactively contact winners about specific time, location and related information about receiving gifts through notification channel on Gojek application and registered email for Gojek account (sent from email no-reply@marketing.go-jek.com).

- How to receive gifts: 

The winner will receive the prize at the place and time that Gojek has previously contacted. When arriving at gift collection location, the winner needs to provide correct personal information, including:

• Full name:
• Phone number (registered for Gojek account):
• Email (registered for Gojek account):
• The unique code:

All information will be correctly confirmed by Gojek staff before receiving gifts.

8. General terms of the mission:

• Users who participate in the mission apply to all general terms and conditions of Gojek's program “Mission possible - Get cool gifts to orders”.

• Each user of Gojek can only register 1 account in Gojek application and participate in the mission 1 time during the promotion period. 

• Users participate “Mission possible - Get cool gifts to orders” can also take part in “Mission possible - Get cool gifts to go anywhere”of GoFood ordering service.

• In case there is a change in the participation rules as well as the time, Gojek will announce through notification on the Gojek application or email no-reply@marketing.go-jek.com.

• Gojek reserves the right to cancel results for user accounts that violate the general rules of the program or commit fraud or data theft.

• Any decisions made by Gojek are final, based on the terms of the program and Terms of Use of the Gojek Application.

• For any questions related to the task, participants should send a direct message (inbox) on the Gojek Vietnam Fanpage or the Support section on the application or email carevn@gojek.com.

• When participating in the program, participants agree to share data including: full name, phone number, email address, unique code with the organizer for the purpose of receiving gifts.

9. General rules about the unique code and gift:

About the unique code of the “Mission possible - Get cool gifts to orders”:

• Each participant “Mission possible - Get cool gifts to orders” can only receive 1 unique code.

• Unique code to complete the mission will be removed after 24 hours, participants need to save your code. Gojek is not responsible for the loss of code missions of participants.

• Participants may not send or share their unique code with any other person.

• The unique code to complete the mission cannot be cashed or voucher or the purchase of any Gojek product.

About gift:

• Limited Postcards sets from BTS I Gojek, including: 01 postcard box, 02 postcard of BTS | GoFood, 01 greeting card for the winner.

• If after the gift-receiving time, the winner still hasn't received the gift, Gojek will regretfully cancel the prize.

• Gifts are only given to the user of the winning Gojek account and not to any other account or person. Gojek is not responsible for any circumstances that prevent the winner from receiving the gift.

• The winner is entitled to inspect the gift before receiving it. Gojek does not accept returns or exchanges after the winner has confirmed receipt of the gift.

• Each gift of “Limited Postcards sets from BTS I Gojek” is only given to 1 person/ account with 1 unique code to complete the winning task.

• The gift “Limited Postcards sets from BTS I Gojek” is not exchangeable for cash and is non-transferable.