Fares and Charges

Help/customer/fares-and-charges /
I forgot to pay/underpaid for my cash trip.
I forgot to pay/underpaid for my cash trip.

Not to worry! We’ll help sort this out for you. 


Simply follow these steps: 

  1. Launch your Gojek app
  2. Tap on Main Menu Help Center > Fares & Charges 
  3. Select 'I forgot to pay/underpaid for my cash trip' fill in the details and submit!

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