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I transferred GoPay to the wrong account

Before transferring your GoPay to a bank account, always make sure that the destination bank account number is correct.

After transferring your GoPay, you can check the destination bank account to see whether your GoPay has been received or not. If you transfer your GoPay to the wrong bank account number and the transaction status is “Failed”, don’t worry, it means that your GoPay is not deducted.

However, if the transaction status is “Successful” or “Completed”, we’re sorry, according to the applicable GoPay terms and conditions, if there is a mistake when entering the nominal amount or destination bank account number, it is fully the responsibility of customers and the successful transaction cannot be canceled.


You can see the complete information about GoPay terms and conditions here.

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