GOJEK App

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How to request GoPay balance

You can request GoPay balance to your friends using ‘Request’ feature by showing your QR code on Gojek app or request to your friends’ phone number. 

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Here’s how to request your GoPay balance:

Request using QR Code

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  1. On GoPay feature choose ‘More’‘Request’
  2. Ask your friend(s) to scan your QR Code on the ‘Request’ page so they can transfer their GoPay balance

Request to personal phone number

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  1. On GoPay feature choose ‘More’‘Request’ then choose ‘See Contacts’
    *You also can see ‘Request’ menu on Gojek Chat feature by clicking (+) on the bottom left in chat page
  2. Input your friends phone number or choose your friends contact
  3. Input the GoPay amount you want to request then click ‘Confirm’
  4. Make sure you have inputted the right number and GoPay balance before you click ‘Send Request’

Request to group with split bill feature

You can ask your friends in a group chat for GoPay transfer. Just in case they owe you some money after having dinner in a restaurant, or you want to split joint money with them. Here’s how:

  1. On GoPay feature choose ‘More’‘Request’
    *You also can see ‘Request’ menu on Gojek Chat feature by clicking(+)on the bottom left in chat page
  2. Choose ‘See Contacts’
  3. Choose group chat or create group that you want to send transfer request
  4. Choose your friend’s contact into the group to send a transfer request then click Proceed
  5. Input the total amount then choose distribution amount. 
    1. Equal:You can send a transfer request with an equal amount 
    2. Unequal:Divide the number of amount transfer request based on each friend's bills, then enter the nominal you wanted
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  6. Click ‘Confirm’ and make sure you input the correct number and GoPay balance before you click ‘Send Request’
  7. Request successful