GOJEK App

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Contactless delivery

In our current situation, keeping your distance to stay safe is a shared priority. For that reason, GoFood introduces contactless food and package delivery option for you while #stayingathome.

Contactless delivery is one of GoFood efforts to support social distancing and help minimize the spread of Coronavirus disease (COVID-19).

Follow these 3 easy steps!

  • Before clicking 'Order', make sure to select non-cash payment using GoPay or PayLater to avoid physical contact
  • After getting a driver, open the chat feature on your order page.

Then select one of the quick messages that we have provided below:

"Please leave my food at the door and inform me”

“Please leave my food at the lobby and inform me” 

  • If you opt for contactless delivery, your driver will send you a photo of your food left at the agreed spot via chat*. But if you still want to meet the driver, please make sure to keep a social distance for the safety of the driver and your own.

*Notes for Chat feature:

  • You can still chat the driver up to 15 minutesafter your order is completed
  • You can see your chat history with the driver for 24 hours after your order is completed
Hello!. Let's change this default snack label