I received food with bad quality
We always strive to give the best service to our customers as well as educating our merchants to always keep the quality of the food and beverages that they provide to customers.
But if your order came in a disappointing quality, by disappointing we mean the food you’ve received was stale, rotten, or not fresh, we are deeply sorry about this. Please report it to us via Help page (on My Account menu) in Gojek app by clicking the Contact Us* button below this article. We will be glad to help.
*Contact Us button only accessible when you open this page on your phone/tablet