GOJEK App

One app for every need

How to give rating and tip to driver

You can show your appreciation by giving a rating and tip to our driver right after they completed the order.

Moreover,you can also give the rating and tip through the 'History' page by following these steps:

  • Open ‘My Profile’ page from the Gojek home menu then click ‘My Orders’
  • On the‘History’page, choose the order that you want to give rating
  • Give star(s) to the driver to rate their service, and you can also tip the driver. *The nominal tip that can be givendepends on the GoPay balance you have.
  • After giving a star, you will see a list of reasons you can choose, and you can give additional comment about the driver in comment box if needed, then click 'Done'

For additional information, If you forgot to tip your driveryet you already submitted your rating oryou want to give more tip, you can tell us in the following ways:

  1. Select the order number on the order history page
  2. Click ‘Need Help’at the bottom of your order details, then click"Payment issue"
  3. Open article"I want to tip the driver",and read the instruction to give tip right away in the article

Notes:

  1. The rating and tip that you have submitted cannot be revised
  2. Please make sure you gave the proper rating and tip based on your experience before you submit it
  3. You can only tip driver if you make a payment using GoPay and you have enough GoPay balance to do so
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