GOJEK App

One app for every need

How to cancel my order

Have you ever been in a position when you have made an order and already got a driver but suddenly you have an urgent need that forced you to cancel your order? It’s okay! you can cancel the order and reorder again when you're ready.

  • In the order page, drag the grey lines above the driver’s details from bottom to top
  • Click 'Cancel Order'
  • Choose one of your cancellation reasons based on what really happened to you
  • Then choose 'Yes' to cancel your order

I have already canceled the order, but it still appears on the 'Ongoing Orders' page 

Although it rarely happens, please force close the application, and try to re-open.

Hello!. Let's change this default snack label