Interface and notification problem
If you experienced some problems while accessing Gojek app, and found these notifications:
Something went wrong notification
No GPS notifications
No internet connection notification
Or other notifications such as:
- Menu, such as GoPay balance or GoPoints, doesn’t appear after updating the application
- Rating menu doesn’t appear
- Driver’s detail doesn’t appear while order still active
- Completed order still shown on the app
- Order detail doesn’t appear
Please, follow these steps below:
- Make sure that you still have mobile data, and active internet connection
- Make sure that you are on 3G, H, or 4G
- Ensure that your GPS feature on your phone is active
- Force close your Gojek app by erasing the cache (clear cache) on your phone, then open your Gojek app again