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How to chat with my driver

After you’ve found the driver, there are four ways to chat.

  • On the Order tracking screen, tap on the message icon.

  • On Gojek home, swipe left to find the Chat screen.
  • On the Gojek home screen, under ‘Track your order’, tap on the Chat icon.
  •  On your Profile page, click Orders, and go to Ongoing orders

What’s new?

With the latest version of the Gojek app, you can send pictures of landmarks, food etc. with your driver. Click on the Camera icon, then select ‘Sure, go ahead’ so we can access your camera.

Good to know

Common signs/icons and their meanings:

  • If your internet network is weak, you can contact the driver via SMS or phone call
  • This chat feature is available only with drivers for GoRide, GoCar, GoBluebird, GoMart, GoSend, GoFood, and GoShop
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