GOJEK App

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How to chat with my driver

Now you can enjoy an instant messaging or a chat feature that allows you to communicate with your driver and no longer worry about spending your credits to send SMS.

This feature is available only when you order GoRide, GoCar, GoBluebird, GoMart, GoSend, GoFood,and GoShop and your Gojekapp.

  • Once you got driver, you can send an instant message or chat to driver by pressing the message button as shown below

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  • You can send an instant message or chat on the 'In Progress'page if your order is still running

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  • You can use the chat feature as long as the driver has not completed the order.
    *Unsent message is marked with a clock sign. Sent message is marked with one grey tick, while message received by driver is marked with two grey ticks and two white ticks means that driver has read the message 

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In chat feature to the driver, now you can send photos too! In the latest of Gojek app version, you can send images to the driver which can make it easier for you to set the pick-up point for better communication with the driver bypressing the camera logo, then click ‘Sure, go ahead’ so Gojek can access your camera.

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  • When your order has been completed,the chat feature will disappear and you can no longer send message to driver 

Please note this
This chat feature can be used if you and driver have the latest version of Gojek app. If your app is not updated or you have poor internet connection, you can only use SMS or phone to contact driver.