How to create Bank Jago account via Gojek app

You can create your own Bank Jago account in your Gojek app, you only need to follow these steps:

  1. Make sure you’re using the latest version of Gojek app (Jago account creation in the Gojek app is gradually available in app version 4.28)
  2. Select ‘Explore’ on the GoPay menu
  3. Select ‘Jago’ in the GoPay feed

  4. You will be directed to Jago registration page, click ‘OK, continue’
  5. Enter your email and phone number registered in Gojek

  6. Enter your GoPay PIN
  7. Enter the OTP code that you received in the registered phone number

  8. Create your Bank Jago password

  9. Upload your eKTP*
  10. Upload your selfie while holding eKTP
  11. Enter additional information as a requirement to open an account in Bank Jago
  12. Read and confirm the Terms and Conditions by giving a tick mark
  13. You will be directed to do a video call with Jago staff to complete the registration process

  14. Finish! If your data is approved, you can use your Jago account within 24 hours after the registration submission

When you have finished the registration process and your Jago account is successfully created, you can use your Jago Pocket as a payment method in the Gojek app.

*If your GoPay Plus upgrade status is Approved, you don’t need to do the step in number 9 and 10.


  • When creating Bank Jago account within the Gojek app, make sure you use the same documents as when your upgrade your GoPay Plus
  • For easier Bank Jago transactions, you can also download the Jago app

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