I haven't received my PLN Token

If you still have not received your PLN token after making a payment, please wait for up to 2x24 hours on business day.

You can also check on the 'History' menu, such as payment details, token numbers, and receipts of your transactions.

If the problem persists, please reach us via Gojek Help page (under My Profile menu) by clicking the Contact us* below. 

*Contact Us button is only accessible when you open this page on your phone/tablet

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