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Bill still remains after payment

Your payment process has been received and is in the process, please wait within 2x24 hours on business day.

However, if your bill is still not paid after that time, please report it to us via Gojek Help page (under My Profile menu) by clicking the Contact Us* button below. We will help you.

*Contact Us button is only accessible when you open this page on your phone/tablet.

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