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How to order GoSend
How to order GoSend

There are three delivery services of GoSend within city, Instant-Bike, Instant-Car*, and SameDay-Bike. This service is the delivery of packages to a single delivery address.

Instant Delivery also provides Multi delivery service, where you can send packages to several different addresses in one transaction (maximum five delivery addresses). Click here for more information.

*Instant-Car Delivery service is currently available on several cities only.

To order GoSend within city, please follow the steps below:

  • Choose GoSend in the homepage 
  • Complete delivery details such as; Name and address of sender & recipient, type & weight of goods to be sent.
  • Select your preferred delivery service type and payment method.
  • Select 'Order GoSend' to complete the booking.


  • GoSend can only send packages for the same area
  • The maximum delivery distance from your location is 50km for Instant delivery and Multi delivery, 40km for Same Day delivery
  • Please ensure that our driver can access the delivery location (If you wanted the driver to go up to the destination floor such as in an apartment, office building, etc)
  • Parking fees prior to pick-up are the driver's responsibility unless it’s previously agreed to be paid by the customer.
  • Parking fees after pickup are the responsibility of the customer, with prior agreement before entering the parking area and toll lane.
  • You can still chat with the driver up to 6 hours after your order is completed.
  • You can see your chat history with the driver for 24 hours after your order is completed.