There are two reasons why your GoPay Later application was rejected:

• If you receive a notification stating that your application was not approved for the following reason

Please upload your ID card (KTP) and a selfie photo with your ID card again. Make sure the ID card photo is clear and visible.

• If you receive a notification like the one below, we apologize, but your application has not been approved.

Please reapply during the period specified by GoPayLater in the notification you have received.

If you experience any issues after completing the steps above, please report to us by filling out the form in this article*.

*Link only accessible when you open this page on your phone/tablet.