If your limit was deducted for a failed transaction, please wait for a maximum of 1x24 hours and check regularly on your GoPay Later Dashboard through the Gojek or Tokopedia app.

If your limit has not been restored within that time, please contact us through this article* and provide evidence of the deducted limit for the failed transaction so that we can further investigate.

*Link only accessible when you open this page on your phone/tablet.