Unable to top up GoPay
When experiencing problems such as unable to top up GoPay, there are several possible that might have caused that issue, such as:
- The top up amount exceeds the GoPay monthly transaction limit. Check HERE to see transaction limit information
- The phone number entered is not registered with Gojek
- Internet network is unstable
If the top up problem occurs when using OneKlik BCA, the possible causes are:
- The top up limit has exceeded the daily limit of Rp1.000.000
- Have reached the daily transaction limit for balance top up in other apps of Rp3.000.000/day using BCA OneKlik
- Gojek account name is invalid or contains symbols such as: -,*,>,? or others.
Please try to top up again after making sure of the things mentioned above.
Hope the information helps you :)