I can't find my current order

Your ongoing order is available on the Gojek app homepage, you can see it on the 'Track your order' page as shown below.

Or, you also can follow the steps below:

  • Go to the My Profile menu on the top right on your Gojek app homepage

  • Choose ‘My orders’. Then you’ll see your ongoing order.

If you can't find your ongoing order, please follow these steps:

  • Make sure the data service and your internet package are available
  • Log out of your Gojek application, then log in again

If you're still unable to find it, please report this to us via Gojek Help page (under My Profile menu) by clicking the Contact Us* button below.

Hope this information helps you.

*Contact Us button only accessible when you open this page on your phone/tablet.

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