Can I cancel my GoFood Plus package?
No, you can't. All subscription packages you have bought cannot be refunded. However, you can only cancel an auto-renewal feature* on several subscription packages, marked by the following information:

To cancel the auto-renewal scheme, please follow these steps:
-
Open the Gojek application, then click Promos → Subscriptions
-
Click on the subscription package that you want to cancel
-
On the subscription details page, click the Manage Subscription
-
Click Cancel subscription
-
Select the reason for cancellation, then click Cancel subscription
Keep in mind that refunds do not apply to cancellations of this automatic renewal. Please use the benefits/discounts from the subscription package until the ongoing validity cycle ends.
Note: Click here to find out how to cancel the automatic renewal of your GoFood PLUS package, acquired via the PLUS by Tokopedia subscription.