logo
App Issue
Help /app-issue /
Error while calculating price
Error while calculating price

If your app show an error while calculating the price for your order, please do the following steps:

  1. Close your Gojek apps in the background, and reopen (or restart) the app

  2. Make sure your internet connection is stable

  3. Try to change your payment method

  4. Lastly, try to order again and wait until the trip cost in your Gojek app reappear

But if you have tried all of the above and the error still persists, report to us via Error while calculating price* article on the Gojek Help page. We will be happy to help you.

*Link is only accessible when you open this page on your phone/tablet.