How to protect my Gojek account
If you suspect someone is using your Gojek account without your knowledge, read the following article for further assistance.
As you are using your Gojek account for many services and payment needs, it is essential to ensure that your Gojek account is secured by avoiding the following actions:
- Avoid sharing your Gojek account with your family or friends.
- Avoid sharing OTP or GoPay PIN codes with other people. Gojek / GoPay never asks for any code, including confidential passcode, verification code, PIN or OTP, in any way.
- Avoid using a shared device/mobile phone or sharing your own with someone else.
Also, please validate the authenticity of any information related to GoPay by checking through:
- Gojek / GoPay app
- Gojek official website and social media:
- Official website: www.gojek.com
- Facebook:Gojek Indonesia
- GoPay official website and social media:
- Official website:www.gojek.com/gopay/
- Facebook:GoPay Indonesia
- WhatsApp Business: GoPay Indonesia (only sends one way information, not for two-way communication with admin/operator)