Happy Data Privacy Day! Beware of Scam and Phishing Activities!
Happy Data Privacy Day! Beware of Scam and Phishing Activities!
gojek / 24 Feb 2024

What is Data Privacy Day? Data Privacy Day is an annual celebration of all things related to data privacy, no surprise there. It was introduced by the Council of Europe in 2007 to celebrate the signing of the first legally binding international treaty relating to data protection. The aim of Data Privacy Day is to empower businesses and individuals to raise awareness about why privacy matters. 

At Gojek, the protection of your personal data is our top priority, and we implement strict data protection measures in accordance with the applicable laws and industry best practices. By ensuring the confidentiality and integrity of your personal data, we are providing greater safety and convenience for everyone in our ecosystem. 

One of the features we provide to better protect your personal data is number masking. This means that when you communicate with your driver via SMS or call, both you and your driver’s actual mobile numbers are hidden. Only masked numbers are shown - which means better privacy for all!

The most common data privacy issues on the internet today are related to scam and phishing attempts. A scam is a trick used to cheat someone out of something, especially money. Phishing is a type of social engineering attack often used to steal your data and critical information, including your One Time Password (OTP) and credit card numbers. These attackers may pretend to be part of Gojek, our partners, vendors, agents, or employees, and will try to trick you into sharing your personal information or credentials by saying that it is needed to complete a transaction or to give you a special promo.

How to spot scam or phishing activities

How to avoid scam or phishing

These are the steps to help you avoid being tricked by spam and phishing attempts:

To avoid any type of fraud, secure your account by installing a PIN number and never share your OTP code with anyone, including Gojek! We will never ask you for it either! 

Get more information on how to secure your account here: Three Easy Steps to Make a Safer Gojek Account

Immediately contact Gojek if you run into any issues or receive a suspicious request. Here’s how to contact us: 

Here are Gojek's official social media accounts:

Remember! Gojek will never ask for any codes or passwords from you. Never share your OTP code with anyone, even if it is someone who claims they are from Gojek.

Only YOU should know your code, so keep it confidential! Please also share this information with your family and friends.

We hope this email has given you a better understanding of what scam and phishing attempts are, as well as how to spot suspicious activities. Once again, Happy Data Privacy Day everyone!

Best regards,

Gojek Group Data Protection Officer