GoRide
FAQ
Complimentary Group Personal Accident Insurance
Driver ask to complete order without Gojek platform
I need Driver's information
Driver differs from app
Multi Destination Feature
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I cannot request an order
I cannot find my current booking
My driver was impolite
I paid twice for a same order
My driver drove unsafely
How to find my order history
Driver asked me to cancel GoRide order with unreasonable reason
My driver choose a bad route
I forgot to pay my order
I felt uncomfortable with the vehicle condition
Driver completed order without picking me up
My driver asked for more payment
Driver's license plate number is different from app
Driver canceled my order
My voucher is lost
How to edit destination
Safe trip Feature
Driver asked me to cancel GoRide order with unreasonable reason (new)
Driver is not fully equipped
Mid-way drop off by driver (new)
Driver's license plate number is different from app
My driver asked for more payment
How to order a GoRide
I was harassed by a driver
Driver completed order without picking me up
How to edit destination
Mid-way drop off by driver
I felt uncomfortable with the vehicle condition
I lost my belonging
I got into an accident
My driver choose a bad route
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