GoRide

Complimentary Group Personal Accident Insurance

Driver ask to complete order without Gojek platform

I need Driver's information

Driver differs from app

Multi Destination Feature

I cannot request an order

I cannot find my current booking

My driver was impolite

I paid twice for a same order

My driver drove unsafely

How to find my order history

Driver asked me to cancel GoRide order with unreasonable reason

My driver choose a bad route

I forgot to pay my order

I felt uncomfortable with the vehicle condition

Driver completed order without picking me up

My driver asked for more payment

Driver's license plate number is different from app

Driver canceled my order

My voucher is lost

How to edit destination

Safe trip Feature

Driver asked me to cancel GoRide order with unreasonable reason (new)

Driver is not fully equipped

Mid-way drop off by driver (new)

Driver's license plate number is different from app

My driver asked for more payment

How to order a GoRide

I was harassed by a driver

Driver completed order without picking me up

How to edit destination

Mid-way drop off by driver

I felt uncomfortable with the vehicle condition

I lost my belonging

I got into an accident

My driver choose a bad route