Protective shield
You and your driver will be separated with a clear shield. This helps limit direct contact and droplets – so we can ensure safety for your whole ride.
Fully-vaccinated drivers
Drivers on GoCar Protect+ are fully vaccinated (with at least 2 doses), have tested negative for COVID-19, and strictly follow local protection guidelines.
Air purifier
GoCar Protect+ is the first and only ride-hailing service in Vietnam equipped with special air purifiers in every car. These devices can immobilize up to 99.4% of airborne bacteria and SARS-CoV-2 viruses in 2 hours.
How to order GoCar Protect+
FAQs
How do drivers get their GoCar Protect+ equipment?
How is the air purifier maintained?
Can the air purifier prevent COVID-19 infections?
Does Gojek provide facilities such as Protect Shield and air purifiers for free?
What happen if I order Protect+ service and don't receive the guaranteed facilities?
Customers who do not get these facilities when ordering Protect+ services can contact hotline 1900636252, email carevn@gojek.com or leave comments or complaints in the suggestion box when they review their driver-partners after the trip.
What are the criterias for selecting GoRide and GoCar Protect+ drivers?