You and your driver will be separated with a clear shield. This helps limit direct contact and droplets – so we can ensure safety for your whole ride.
Drivers on GoCar Protect+ are fully vaccinated (with at least 2 doses), have tested negative for COVID-19, and strictly follow local protection guidelines.
GoCar Protect+ is the first and only ride-hailing service in Vietnam equipped with special air purifiers in every car. These devices can immobilize up to 99.4% of airborne bacteria and SARS-CoV-2 viruses in 2 hours.
How to order GoCar Protect+
1․ Select GoCar Protect+ icon and agree to follow protection guidlines during the ride
(Make sure your app is updated to the latest version.)
2․ Select your destination
Tell us where you're going, and where to pick you up.
3․ Pay in app
Choose a payment method – and apply your voucher (if any)!
4․ Book your ride
Confirm the fare, and tap on Book GoCar Protect+ button on the screen to finish booking
How do drivers get their GoCar Protect+ equipment?
How is the air purifier maintained?
Can the air purifier prevent COVID-19 infections?
Does Gojek provide facilities such as Protect Shield and air purifiers for free?
What happen if I order Protect+ service and don't receive the guaranteed facilities?
Customers who do not get these facilities when ordering Protect+ services can contact hotline 1900636252, email firstname.lastname@example.org or leave comments or complaints in the suggestion box when they review their driver-partners after the trip.
What are the criterias for selecting GoRide and GoCar Protect+ drivers?