At Gojek, we look forward to bringing customers the best service experience, all your feedback will contribute to improving the quality of our service.
If you encounter unexpected situations when using Gojek's service, such as being drop-off by a driver at the wrong destination or further than the destination set on the application, notify us immediately by clicking the 'Mail Us' button below.
We apologize for the inconvenience.
*Contact Us only accessible when you are registered in Gojek app and open this page on your phone/tablet