We always want to deliver customers convenient and hassle-free services.
If the driver delivers longer than expected, you can actively track the driver's location on map inside Gojek app or contact driver directly by texting or calling.
In case your waiting time is too long and it affects your schedule, you can contact us by clicking on 'Contact Us' below.We apologize for the inconvenience.
*Contact Us only accessible when you are registered in Gojek app and open this page on your phone/tablet