We are really sorry about the incident that happened to you recently that was caused by our driver.
If your driver dropped you in the middle of the trip or at a different location from the app, please report this to us by clicking on the Report this issuebutton below and filling in the form so it won't be repeated in the future.
We always strive to give the best service to our customers by educating drivers regularly about the terms of service that are applied in Gojek Indonesia and must be followed by all drivers.