logo

Account

Help/customer/account /
Safe trip Feature
Safe trip Feature

Your safety and convenience are our priorities. Therefore, Gojek presents the Safe Trip Kit feature.

You can find this feature when you are on a trip with GoRide service by clicking the shield icon on the detail order page:


This Safe Trip Kit feature current has 4 menus as follow:

  • The Safety HandbookThrough this menu, you can see the various efforts and features that we have provided to make you always feel safe while on trip with us.
  • Share tripBy using this menu, you can share your trip to your closest person real-time.
  • On-trip reportThis menu allows you to give feedback about the driver during the trip.
  • Emergency helpYou can use this menu to connect to the P when you are in an uncomfortable or emergency situation immediately.

Good luck!

Browse customer topics

GoRide
Account
GoFood
GoSend
GoCar