Order experience

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Where can I get help?
Where can I get help?

Whether you prefer in-person assistance or digital support, here are the ways you can reach us:

In-App Support

  • If you have an active account, the fastest way to get help is directly through the app:
  • Open the Gojek App.
  • Go to Menu > Help Centre
  • Select your topic or issue to submit a request.


Email Support

  • You can also reach out to our team via email at drivercare.sg@gojek.com.

     

 In-Person Support (Gojek GoHub)

  •  Visit us at our support centre for face-to-face assistance.

Address: 28 Sin Ming Lane, #01-136, Singapore 573972

Operating Hours: Monday – Friday, 10:00 AM – 12:00 PM & 1:00 PM – 6:00 PM

Closed: Saturdays, Sundays, and Public Holidays

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