Try clearing your app cache to see if that resolves the issue by following the steps below:

1. Tap your profile picture in the app > Settings.
2. Select Apps > GoPartner > Storage.
3. Tap Clear cache.
    

Need further assistance?

• If your app is working: Click here to contact us via In-app Help Centre. (Accessible on phone or tablet devices only)
   
• If you are unable to use or access the app: Email us directly at drivercare.sg@gojek.com so our team can assist you.