Fares and Charges

Help/driver/fares-and-charges /
I would like to request a cleaning fee.
I would like to request a cleaning fee.

If a customer has made a mess in your vehicle, please let us know via drivercare.sg@gojek.com or via in-app help and include the following details:

  • Images of mess made
  • Image of receipt for cleaning fee

Our GoTroops will investigate the issue and get back to you as soon as possible.

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