Driver Code of Conduct

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Legal & regulatory compliance
Legal & regulatory compliance

Compliance with laws and road traffic rules

We require our driver-partners to comply with all applicable laws and regulations, including laws and regulations in relation to the provision of your transportation services. Familiarize yourself with the road traffic rules and the rules applicable to your vocational licence and use best efforts to avoid accumulating demerit points. You must also cooperate with all public officers in any examination or investigation in their official capacity.

 

Your licences

You may only provide transportation services on our platform if you have a valid driver's and vocational licence. You must carry with you your driver's and vocational licence at all times while driving on our platform, and never allow any other person to use or have in their possession your driver’s or vocational licence. If your driver's licence or vocational licence is suspended or cancelled, you must surrender your licence to the LTA and cease driving on our platform. 

 

Your vehicle

You may only use a vehicle that you have registered with Gojek to provide transportation services over our platform, and must at all times maintain a valid policy of liability insurance (Z10/Z11) and road tax for such vehicle. 

 

PHV decal

Ensure that a valid PHV decal issued for your vehicle is properly affixed and displayed on your vehicle permanently (even when you are not providing ride-hailing services); and as long as your vehicle is registered as a chauffeured private hire car. Do not deface, obscure, cover, alter, or remove your decal, or affix or display the decal on another vehicle. If your decal is not properly affixed or shows any sign of being discoloured, faded or has become illegible, you must cease driving on our platform and arrange to replace it at an authorized inspection centre within 3 calendar days. 

 

No plying for hire

It is strictly prohibited for PDVL drivers – or any driver not driving a taxi – to ply for hire.

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