If your account was suspended due to expired or invalid documents, submit your updated documents through Help Centre → Account suspensions & appeals.

This includes (but not limited to):

• Vocational licence
• Vehicle decal
• Road tax

Complete the form and upload the required documents for review.

Need Help with another account issue?

For other account-related requests, search for the relevant topic in the Help Centre and submit a request through the corresponding article. Alternatively, you may write in to us as drivercare.sg@gojek.com.