Accident and Safety

Help/driver/accident-and-safety /
I was in an accident and there are injured parties.
I was in an accident and there are injured parties.
  1. Call the police (999) immediately 
  2. Collect details of all parties involved in the accident, including contact numbers, vehicle numbers; and pictures of the accident (especially damage to vehicles)
  3. Seek medical attention if you feel unwell
  4. Call your rental/insurance company if you require further advice on the accident
  5. Report the accident to your insurance company within 24 hours
  6. Report the accident to Gojek via in-app help, and a member of our team will be in touch with you

Browse driver topics