Follow these steps immediately after a collision to ensure safety, gather necessary details, and report the incident.
 

  Step 1: Ensure Safety & Call Emergency Services

Move to safety: If possible, move to a safe area away from traffic.

If anyone is injured: Call emergency services immediately (999) and seek medical attention right away.
 

  Step 2: Collect Information & Evidence

Exchange contact numbers and vehicle plate numbers with all involved parties.

Take clear photos of the accident scene, vehicle damage, and surrounding conditions.
 

  Step 3: File a Police Report & Insurance Claim

If you intend to file an insurance claim, lodge a police report within 24 hours.

You may consult a professional advisor to assist with your claim process.
 

  Step 4: Report to Gojek

Submit the details through the Gojek app using Help Centre → I was involved in a car accident as soon as you are in a safe location.