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What is GoPay PIN?

GoPay PIN is a new security feature that you can now enjoy to keep your GoPay transaction secure. You need to set up a 6-digit PIN code that you have to enter each time you make a transaction using GoPay.
When creating a GoPay PIN, make sure you enter a combination of numbers that is easy to remember, and please do not share it with other people.
GoPay PIN is needed for these following actions:

  • GoPay Transfer
  • GoPay Withdraw
  • GoPulsa payment transaction
  • GoBills payment transaction
  • Payment transaction at GoPay merchant
  • Changing phone number in My Account

How do I set my GoPay PIN?

We give you full security transaction while using GoPay. Please set your GoPay PIN by following these simple steps:

  1. Choose ‘More’ in GoPay menu
  2. Click ‘Set a GoPay PIN’, or you can click ‘Settings’ on GoPay menu

  1. Choose ‘Set PIN’
  2. Enter your 6 (six) digits PIN twice
  3. You will get an OTP code sent to your phone number via SMS. Please enter the code
  4. Yay! You have set a GoPay PIN

If you forgot your GoPay PIN, click here to see more information about it.

What if I want to change my GoPay PIN?

If you want to change your GoPay PIN, you can follow these easy steps:

  1. Choose 'More' in GoPay features
  2. Choose 'Settings'
  3. Choose 'Change PIN'
  4. Enter your current 6 (six) digits PIN
  5. Enter your new 6 (six) digits PIN twice
  6. Your PIN has been successfully changed

Also, please keep in mind that if you enter wrong PIN for 3 (three) times and change the PIN afterwards, you have to wait for an hour to start using GoPay transaction again. This is done to prevent any form of account abuse.